Jobs & Internships

Positions are posted until filled.

Case Manager – Jamaica Avenue

Senior Accountant

Housing Navigator – Multiple Openings – Temp positions

Housing Navigator Supervisor – Temp position


Case Manager – Jamaica Avenue

Job Description

Founded in 1994, New Destiny Housing Corporation is a New York City non-profit with the mission of ending the cycle of violence for low-income families and individuals experiencing homelessness and domestic violence by connecting them to safe, permanent housing and services. To achieve our mission, we build and manage permanent, affordable housing with on-site services; offer innovative programs that empower domestic violence survivors to find and retain affordable housing; and educate and advocate to expand access to permanent housing resources for low-income families.

Currently, New Destiny owns and operates seven residential buildings with half of the units set aside for domestic violence survivors and their children. Recognizing that access to permanent housing is the cornerstone of long-term well-being, each building has a support system incorporated into its operations. The Family Support Program is comprised of an experienced social services team that works to connect our families to the care they need when they need it by tapping into internal expertise as well as leveraging external resources in the community. This includes tutoring for children, employment coaching for tenants, physical and emotional health referrals, and community building events.

New Destiny is seeking to hire a full-time Case Manager to provide regular on-site services at Jamaica Avenue apartments. This building is a 163-unit, service-enriched permanent and affordable housing development, with 69 units set aside for domestic violence survivors, in the Jamaica section of Queens. The Case Manager will work within a team of three Case Managers led by the Program Director to maintain and grow a robust program to focus on fostering family stability by connecting families to resources; maintaining a violence-free environment and helping children thrive emotionally, physically, and academically. This is a full-time position requiring one late night a week (e.g., 11:00 am to 7:00 pm) and occasional weekend hours. The Case Manager will report directly to the Program Director.

New Destiny is committed to the safety of all employees and individuals we assist within our organization and programs. To ensure that the organization continues to maintain this commitment, New Destiny requires either proof of vaccination or submission of a weekly negative Covid-19 PCR (Polymerase Chain Reaction) test as a condition of employment.

Case Management Responsibilities:
  • Provide comprehensive case management services to a caseload of 15-20 tenants, including counseling services, crisis intervention, and other appropriate supportive services.
  • Develop programming and activities in collaboration with the Program Director and the families.
  • Work with tenants on caseload to create and implement annual wellness plans in order to meet individual goals.
  • Conduct annual assessments with tenants to assess stability and ongoing social service needs.
  • Plan and implement age-appropriate therapeutic activities for children.
  • Research, organize and implement afterschool programming and occasional weekend activities.
  • Build connections in the community and provide referrals to stabilizing community programming, including recreational activities, mental health services, physical health services, employment enhancement services, etc.
  • Work with families to follow-up with schools, clinics, and other providers where appropriate.
  • Contribute to the program database of borough-specific and city-wide educational and recreational programs.
Administrative Activities:
  • Attend weekly supervision meetings with the Program Director.
  • Prepare monthly reports on program activities including the type of activity and participation rate.
  • Collect and maintain information on children and families (report cards, skills evaluation, surveys, etc.).
  • Conduct monthly meetings and case conferences with Family Support Program staff.
  • Maintain up-to-date case files and ensure all data is inputted into the case management database.
  • Contribute to the development of best practices for the Family Support Program.
  • Work with volunteers and interns to enrich youth and family events.
  • Other duties as assigned by Program Director.
Qualifications:
  • Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
  • A minimum of 2 to 4 years of direct service experience preferred.
  • Knowledge and experience assisting individuals to access resources in the areas of housing stability, health & mental health, and food security.
  • Proven track record in engaging children and adults who have experienced homelessness and domestic violence preferred.
  • Ability to be empathetic, creative, and resourceful. Experience with trauma-informed care preferred.
  • Ideal candidate is a person who is highly organized, flexible, and resourceful.
  • Strong written and oral communication skills, computer literacy and sound judgment.
  • Bilingual Spanish/English strongly preferred.


New Destiny is an equal opportunity employer. People of color, people who identify as lesbian, gay, bisexual, and/or transgender, and survivors or people with lived experience are encouraged to apply.

Salary range is $45,000-$48,000. Excellent benefits. Email resume and cover letter to New Destiny at: resumes@newdestinyhousing.org, including “Case Manager – Jamaica Ave.” in the subject line


Senior Accountant

New Destiny is seeking a full time Senior Accountant to provide support in the areas of financial reporting, analysis and accounting for low-income housing tax credit (LIHTC) properties. The Senior Accountant works collaboratively with the finance team and reports directly to the part-time Senior Tax Credit Finance Manager and has the following responsibilities:

LIHTC projects during pre-development or under development:
  • Work with New Destiny’s Housing Development team on financial aspects of future projects, such as acquisition loan proposals, syndicator letters of intent and partnership documents
  • Oversee proper use of and accounting for various sources of development funds received, both government and non-government
  • Review coding of invoices and cash receipts
  • Analyze inflows to and outflows from development/construction cash accounts and insure proper closeout of accounts is achieved after building is completed and rented up
For operating LIHTC projects:
  • Coordinate preparation of and review annual building operating budgets by third-party property management company
  • Review monthly building operating reports prepared by third-party property management company, comparing actuals to budgets i.e. – variance reports
  • Oversee the preparation and distribution of quarterly reports to investors by third-party property management company, as well preparation of other required compliance filings
  • Prepare invoices for fees due from building operations to New Destiny and monitor that they are collected in a timely fashion
  • Ensure that insurance and other payments made or amounts advanced by New Destiny are tracked and reimbursed in a timely manner
  • Reconcile intercompany accounts to ensure that due to/from account balances between entities offset each other
  • Work with independent CPA firm to manage annual calendar-year audits of partnerships and ensure that IRS/NYS/NYC required filings are made
  • Ensure Form 1099s are filed each calendar year for partnerships’ vendors
  • Coordinate partnership-related aspects of the fiscal year audit of New Destiny Housing Corporation & Affiliates with New Destiny fiscal department staff and independent CPA
Other Financial & Accounting Responsibilities:
  • Establish and maintain system of checklists and electronic files to facilitate monitoring of tasks and coordination with other New Destiny staff
  • Provide financial information as requested by Senior Tax Credit Finance Manager and Chief Financial Officer (CFO), including ad hoc reports on grant funding received by New Destiny for its programs
  • Assist with preparation of schedules for fiscal year New Destiny audit
  • Ensure maintenance of appropriate internal controls and financial procedures
  • Remain up to date with GAAP and accounting best practices
  • Perform other tasks as assigned by the Senior Tax Credit Finance Manager and CFO
Qualifications:
  • Bachelor’s degree in Accounting, Business Administration or Finance; Master’s degree or CPA highly preferred
  • A minimum of 3 to 5 years of relevant experience; non-profit experience is a plus
  • Demonstrated proficiency in Excel and accounting software packages
  • Willingness to secure NYS Notary Public license
  • Working knowledge of the development of affordable housing, LIHTC financing, residential property asset management, partnership tax compliance, not-for-profit reporting, or GAAP consolidated financial statements
  • Proven ability to multi-task, quickly grasp complex organizational structures, and a strong focus on details
  • Able to operate well under pressure independently and to meet deadlines
  • Ability to build and maintain open and effective line of communication with supervisor and teammates
  • Commitment to the organization’s policy of Diversity, Equity and Inclusion

New Destiny is committed to the safety of all employees and clients within our organization and programs. To ensure that the organization continues to maintain this commitment, New Destiny requires either proof of vaccination or submission of a weekly negative Covid-19 PCR (Polymerase Chain Reaction) test as a condition of employment.

New Destiny is an equal opportunity employer. People of color, people who identify as lesbian, gay, bisexual, and/or transgender, and survivors or people with lived experience are encouraged to apply.

Email resume and cover letter to New Destiny at resumes@newdestinyhousing.org including “Senior Accountant” in the subject line.


Housing Navigator – Multiple Openings – Temp positions

New Destiny, in partnership with the NYC Department of Housing Preservation and Development (HPD) and the Mayor’s Office to End Domestic and Gender Based Violence (ENDGBV), is assisting New York City in administering the Emergency Housing Voucher (EHV) programs for households fleeing or attempting to flee domestic violence (DV) and is seeking a team of Housing Navigators to support this project. These positions are contract-funded until July 2022 with the possibility of an extension and/or permanent full-time employment. The Housing Navigator position is an excellent opportunity for previous or current housing specialists, case managers and advocates looking to gain experience in launching a new program and be part of an unprecedented commitment by the federal and local government to safely house over 1,000 families fleeing domestic violence.

Selected candidates will report directly to a Housing Navigator Supervisor and have the following responsibilities:

Housing Navigation & Case Management
  • Conduct initial intake and assessment with clients to determine their needs and preferences for housing based on factors such as location of person causing harm, household size, disability needs, and social support networks.
  • Utilize New York City’s landlord vacancy system as well as other resources to locate apartments that are available for rent.
  • Assist EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation gathering and form submissions; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating lease signings and move-ins with landlords and other relevant stakeholders.
  • Communicate with EHV recipients regularly about the status of their housing search process, their rights and responsibilities, and any changes to their housing needs and preferences.
  • Ensure households receive adequate safety planning assistance while searching for their new apartment.
  • To help ensure long-term housing stability, make warm referrals for clients in need of financial assistance to cover items such as childcare, workforce or education development programs, etc.
  • Provide initial follow-up after families move into their new housing to ensure a smooth transition, and connect those with greater service needs to available aftercare support services.
Data Entry
  • Maintain program data integrity by inputting and updating participant information, such as assessments, case notes, and demographic data, to the New Destiny database as well as the City’s EHV tracking system.
  • Independently review internal progress reports to determine personal progress toward annual goals.
Partnership Management
  • Act as the liaison between participants, landlords, and other applicable groups (government agencies, community-based organizations, etc.).
  • Professionally and thoroughly educate landlords, management companies, and brokers on the EHV program and relevant local, state, and federal policies and programs.
  • When issues arise between stakeholders involved in the housing search process, mediate the situation in a professional manner that ensures continued positive relationships focused on the ultimate goal of housing the household.
  • Provide technical assistance as necessary.
The ideal candidate will:
  • Have at least 2 years professional experience working directly with affordable housing, DV or DHS shelters, or housing vouchers. Experience working with survivors of domestic violence is preferred.
  • Have a bachelor’s degree (preferred but not required).
  • Lived experience with domestic violence and/or housing insecurity will be considered in lieu of these professional and educational preferences.
  • Have professional proficiency in English and one of the ten designated citywide languages (preferred). The ten designated citywide languages are Spanish, Chinese, Russian, Bengali, Haitian, Korean, Arabic, Urdu, French, and Polish.
  • Be responsible, flexible, a self-starter and able to work well both independently and as part of a team.
  • Be an excellent oral and written communicator.
  • Have experience in interacting with people from diverse backgrounds.
  • Be familiar with Section 8 housing vouchers and public benefits related to housing access and stability such as New York City’s One-Shot Deal.
  • Be comfortable travelling regularly within the New York City metro area to support clients.

New Destiny is an equal opportunity employer. People of color, people who identify as lesbian, gay, bisexual, and/or transgender, and survivors or people with lived experience of domestic violence and/or housing insecurity are encouraged to apply.

The position has a prorated annual salary range of $55,000 to $60,000 and healthcare benefits are included. A hybrid model allowing for work from home days will be available for this position. Housing Navigators will be assigned to an office in one of the five boroughs for their in-office days. Borough-based office preferences will be taken into consideration for these assigned locations.

New Destiny is committed to the safety of all employees and clients within our organization and programs. In accordance with New York City’s vaccine mandate for the City workforce and employees of organizations with human services contracts, this position is required to provide proof of COVID-19 vaccination as a condition of employment.

Email resume and cover letter to resumes@newdestinyhousing.org. Put “EHV Housing Navigator” in the subject line.


Housing Navigator Supervisor – Temp Position

New Destiny, in partnership with the NYC Department of Housing Preservation and Development (HPD) and the Mayor’s Office to End Domestic and Gender Based Violence (ENDGBV), is assisting New York City in administering the Emergency Housing Voucher programs for households fleeing or attempting to flee domestic violence and is seeking two Housing Navigator Supervisors to support this project. These positions are contract funded until July 2022 with the possibility of an extension and/or permanent full-time employment. The Housing Navigator Supervisor position is an excellent opportunity for experienced housing or shelter program staff seeking experience in supervision, launching a new program and being part of an unprecedented commitment by the federal and local government to safely house over 1,000 families fleeing domestic violence.

Selected candidates will report directly to the Director of HousingLink and have the following responsibilities:

Supervision
  • Work with the Director of HousingLink and Deputy Executive Director to hire a team of Housing Navigators.
  • Coordinate training for their staff on all the housing programs, resources and systems that they will need to navigate in order to help house their clients.
  • Directly supervise a staff of 5-10 Housing Navigators working on the Emergency Housing Voucher program.
  • Conduct regular individual and group supervision meetings to ensure Housing Navigators are meeting their responsibilities.
  • Identify when staff need different supervisory interventions (coaching, training, or disciplinary action, etc.) and employ the necessary technique in order to improve staff’s performance of their responsibilities.
Partnership Management and Technical Assistance
  • Provide guidance and technical assistance to domestic violence service providers seeking to learn about or refer clients to the EHV program.
  • Refine and facilitate regular trainings aimed at increasing participation in accessing EHV vouchers among community-based organizations.
  • Support Housing Navigators as needed as they mediate issues that arise between stakeholders as part of the housing search process in a manner that ensures continued partnership with landlords, brokers, and city agencies.
Data Management and Quality Control
  • Regularly review data and documents prepared by the Housing Navigators to ensure compliance with internal and external policies.
  • Work with the Director of HousingLink and the Data and Evaluation Manager to create and regularly disseminate program reports for a variety of stakeholders.
  • Develop proficiency in, and subsequently training staff on several data management systems including New Destiny’s internal database, the City’s EHV referral tracker, and the HOME system.

While Housing Navigator Supervisors will not support a full case load of clients, they should expect to support clients as needed, for example before all Housing Navigators are hired or when a Housing Navigator is out of the office and urgent needs arise. In these instances, they may be tasked with the following case management and housing navigation responsibilities.

Housing Navigation & Case Management
  • Conduct initial intake and assessment with clients to determine their needs and preferences for housing based on factors such as location of person causing harm, household size, disability needs, and social support networks.
  • Utilize New York City’s landlord vacancy system as well as other resources to locate apartments that are available for rent.
  • Assist EHV recipients with the process of securing housing including but not limited to, coordinating and attending apartment interviews; acquiring and submitting apartment applications, supporting documentation gathering and form submissions; navigating the various rental subsidy and inspection processes; securing applicable move-in assistance; and coordinating lease signings and move-ins with landlords and other relevant stakeholders.
  • Communicate with EHV recipients regularly about the status of their housing search process, their rights and responsibilities, and any changes to their housing needs and preferences.
  • Ensure households receive adequate safety planning assistance while searching for their new apartment.
  • To help ensure long-term housing stability, make warm referrals for clients in need of financial assistance to cover things such as childcare, workforce or education development programs, etc.
  • Provide initial follow-up after families move into their new housing to ensure a smooth transition and connect those with greater service needs to available aftercare support services.
The ideal candidate will:
  • Have at least 3-5 years professional experience working directly with affordable housing, DV or DHS shelters, or housing vouchers.
  • Have at least 2 years of experience supervising, training, or mentoring other staff.
  • A bachelor’s degree.
  • Lived experience with domestic violence and/or housing insecurity will be considered in lieu of these professional and educational preferences.
  • Excel in a dynamic, fast-paced environment.
  • Be responsible, flexible, a self-starter and able to work well both independently and as part of a team.
  • Be an excellent oral and written communicator that emphasizes collaboration and relationship management in communication with others as much as they do clarity.
  • Have experience interacting with people from diverse backgrounds.
  • Be familiar with Section 8 housing vouchers and public benefits related to housing access and stability such as New York City’s One Shot Deal.
  • Be comfortable travelling regularly within the New York City metro area to support staff and clients.

New Destiny is an equal opportunity employer. People of color, people who identify as lesbian, gay, bisexual, and/or transgender, and survivors or people with lived experience of domestic violence and/or housing insecurity are encouraged to apply.

The position has a prorated annual salary range of $75,000 to $80,000 and healthcare benefits are included. A hybrid model allowing for work from home days will be available for this position. Housing Navigators will be assigned to an office in one of the five boroughs for their in-office days. Borough-based office preferences will be taken into consideration for these assigned locations.

New Destiny is committed to the safety of all employees and clients within our organization and programs. In accordance with New York City’s vaccine mandate for the City workforce and employees of organizations with human services contracts, this position is required to provide proof of COVID-19 vaccination as a condition of employment.

Email resume and cover letter to: resumes@newdestinyhousing.org. Put “Housing Navigator Supervisor” in the subject line.