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Senior Human Resource Specialist

Regional Director

Case Manager — Brooklyn


Senior Human Resource Specialist

A direct report to the CFO, the Senior Human Resource Specialist will support and implement all HR policies and procedures of New Destiny, in coordination with the PEO and New Destiny executive leadership. In this role the Senior HR Specialist will recommend and facilitate trainings and policies that develop and support a diverse and inclusive culture at New Destiny. Experience working with a PEO, Fund EZ financial management software as well as knowledge of preparing grants billing reports or vouchers (AR) is a plus in this role.

Must be well organized, flexible, and detail-oriented, with good verbal and written communication skills. The ideal candidate will be a team player with strong interpersonal skills, able to work well under pressure to meet deadlines while simultaneously working on multiple projects and often with multiple interruptions.

DUTIES AND RESPONSIBILITIES

Human Resource and Administration

  • Primary contact with Paychex PEO on all Payroll, Benefits and HR related matters.
  • Maintain department electronic and hardcopy records and reports including employees’ confidential personnel files.
  • Stay current and ensure compliance with city, state, and federal labor laws and requirements.
  • Oversee administrative aspects of hiring, onboarding and departure/termination of employees including management of all associated paperwork.
  • Maintain and update records of personnel transactions such as new hires, benefit enrolments, performance reviews, terminations and related statistics for report and ensure records are accurate and current.
  • Track time and leave for employees and ensure accuracy of staff accrual usage and balances.
  • Manage evaluate and administer benefits packages and work with the PEO to complete annual enrollment.
  • Prepare NDHC payroll worksheet for all its employees and submit to Paychex PEO on time for PR process ensuring all payroll deductions and allocations are correct and updated.
  • Develop, analyze, and update New Destiny’s performance evaluation process, and create a user-friendly evaluation process or template.
  • Develop, revise, and recommend personnel policies and procedures.
  • Oversee recruitment efforts for all personnel, include writing, and placing job ads, conducting phone screening interviews.
  • Interpret and explain HR policies, procedures, laws, standards, or regulations and distribute critical benefits reports and updates.
  • Confer with the ED, CFO, and other executive staff to develop or implement personnel policies or procedures.
  • Review employment applications and job orders to match applicants with job requirements.
  • Oversee New Destiny’s recruitment, interviewing, selection, and hiring processes.
  • Conduct reference or background checks of job applicants.
  • Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
  • Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
  • Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
  • Assist other programs/departments in meeting reporting requirements, preparing and providing documents for funding sources.
  • Prepare information for the annual audit, including schedules, respond and provide related support/documentation requested prior to and during audit period on time as requested.
  • Perform tasks and responsibilities in a thorough and timely manner in compliance with organization policies, standards, and practices.
  • Perform other duties that may be assigned by the CFO such as but not limited to preparing and submitting grants billing reports or vouchers.

Other Qualities and Attributes

  • Ability to build and always maintain open and effective line of communication with the supervisor.
  • Ability to organize resources and establish priorities that are consistent with organization’s goals.
  • Ability to be flexible and adaptable to change.
  • Ability to multitask while meeting deadlines.
  • Ability to keep confidentiality associated with your HR position.
  • Ability to perform tasks and responsibilities in a thorough and timely manner in compliance with organization policies and standards.
  • Ability to foster a culture of diversity, inclusivity, collaboration, and teamwork.

QUALIFICATIONS

  • Bachelor’s degree minimum in Human Resources, Business Administration, or a related field with at least 3-5 years of HR, PR and Benefits administration which includes nonprofit experience, or satisfactory comparable experience and training – required.
  • Demonstrated proficiency in the Microsoft Office suite – required.
  • Effective verbal and written communication skills – required.
  • Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations.
  • Demonstrated knowledge of Fund EZ financial software a plus.

New Destiny is an equal opportunity employer. People of color and lesbian, gay, bisexual, and transgender people are strongly encouraged to apply. Salary commensurate with experience. Excellent benefits.

Email resume and cover letter to New Destiny at resumes@newdestinyhousing.org including “Senior Human Resource Specialist” in the subject line.


Regional Director

Currently, New Destiny owns and operates seven residential buildings with half of the units set aside for domestic violence survivors and their children. Recognizing that access to permanent housing is the cornerstone of long-term well-being, each building has a support system incorporated into its operations. The Family Support Program is comprised of an experienced social service team that works to connect our families to the care they need, when they need it by tapping into internal expertise as well as leveraging external resources in the community. This includes tutoring for children, employment coaching for tenants, physical and emotional health referrals, and community building events.

In 2021, New Destiny is poised to open three new buildings, including two joint venture projects which will yield 183 new units designated for domestic violence survivors currently in shelter. With this substantial growth, New Destiny seeks a Regional Director to oversee the Family Support Program in Brooklyn and Queens. This leader is highly collaborative, fast-paced, and nimble; they are responsible for forging new networks and maintaining relationships with existing partners. New Destiny values a hands-on and relationship-based partnership and service delivery style.

The ideal candidate for the position will be innovative and passionate about improving the lives of domestic violence survivors and their children. They will be responsible for overseeing the strategy, planning, and implementation of developing a team for each of the two, large joint ventures. They will capably interface with senior leaders in government agencies, and community-based organizations, and will lead the team to ensure successful onboarding of clinical and community resources into the buildings. We are looking for a committed leader and inspiring presenter with a knack for building trust and buy-in who has a wealth of knowledge and experience in the social services space.

This position reports directly to the Deputy Executive Director.

RESPONSIBILITIES

Leadership

  • Develop and lead a team to support tenants moving into the new buildings.
  • Collaborate with existing Family Support Program staff to learn/share best practices and partners.
  • Work with the Leasing Coordinator to ensure tenants in the new buildings move in within forecasted time frames and within the scope of the project budget.
  • Coordinate with team on contract deliverables and ensure feedback loop to affected parties.
  • Assist in developing operating budget for personnel service (PS) and other than personnel services (OTPS).
  • Monitors variance activity monthly and work closely with the Deputy Executive Director and the Finance team to modify budget as necessary.
  • Surface emerging trends and tenant needs and work with leadership to develop potential solutions.

Program Strategy and Oversight

  • Implement policies and procedures for the effective and efficient delivery of services in compliance with funding requirements and agency Quality Assurance standards.
  • Actively participate in the quality assurance program for tenant care and staff performance.
  • Develop and maintain a strong relationship with third party property managers to mitigate rental arrears and collaborate on resolving tenant issues.
  • Work with other members of leadership to develop, monitor, and evaluate program plans to make sure individual needs are met.
  • Collaborate on the development and implementation of continuous quality improvement measures to achieve program goals.
  • Provide leadership, coaching, performance evaluations, staff education, and ongoing staff training.

External Partnerships

  • Cultivate positive relationships with appropriate funding and monitoring entities, social service providers, and other community partners.
  • Serve as liaison between New Destiny and major partners while assisting in the resolution of escalated client issues.
  • Monitor the success of partnerships and ultimate tenant satisfaction.
  • Manage and participate in high-level presentation, conference, and public relations requests.
  • Actively seek new information about legislation, new social service housing programs, service delivery models and initiatives relevant to DV survivors.

QUALIFICATIONS

  • A passionate, highly motivated leader who sets their team up for success and expects great results.
  • Master’s Degree in Social Work and/or deep knowledge of the healthcare/nonprofit landscape.
  • At least 10 years of experience working with low income individuals and//or families who are homeless or at risk of homelessness because of domestic violence.
  • A minimum of 5 years leading a large and successful team with a proven track record of assisting clients navigate complex service systems.
  • Skilled in managing complex projects and implementations with organization and confidence.
  • Emotionally intelligent – you speak with candor and authenticity and you know your audience.
  • An excellent written and oral communicator– you present and influence credibly and effectively at all levels of the organization.

New Destiny is an equal opportunity employer. People of color and lesbian, gay, bisexual, and transgender people are strongly encouraged to apply. Salary commensurate with experience. Excellent benefits.

Email resume and cover letter to New Destiny at resumes@newdestinyhousing.org including “Regional Director” in the subject line.


Case Manager — Brooklyn

New Destiny is seeking to hire a Case Manager who will be based on-site at one of New Destiny’s service-enriched affordable properties in the Brooklyn. The Case Manager will be part of New Destiny’s Family Support Program team and will collaborate with the Tenant Support Coordinator to maintain and grow a robust program at the designated site in support of program and individual goals: fostering family stability by connecting families to resources; maintaining a violence- free environment; and helping children thrive emotionally, physically, and academically.

This is a full-time position requiring one late night a week (e.g., 11:00 am to 7:00 pm) and occasional weekend hours. The Case Manager reports directly to the Tenant Support Coordinator.

Case Management Responsibilities

  • Develop children’s programming in collaboration with the Tenant Support Coordinator and the families.
  • Provide supportive counseling (one-on-one, group and for families) and parent workshops.
  • Work with families to create and implement annual service plans.
  • At minimum, conduct annual assessments with tenants on the following areas: education, safety, income and housing stability.
  • Plan and implement age-appropriate therapeutic activities for children.
  • Research, organize and implement afterschool and occasional weekend activities.
  • Build connections in the community and provide referrals to parenting and counseling groups, and to recreational and educational programs.
  • Work with families to follow-up with schools, clinics and other providers where appropriate.
  • Contribute to the program database of borough- specific and city wide educational and recreational programs.

Administrative Activities

  • Attend weekly supervision meetings with the Tenant Support Coordinator.
  • Prepare monthly reports on program activities including the type of activity and participation rate.
  • Collect and maintain information on children and families (report cards, skills evaluation, surveys).
  • Conduct monthly case conferences with Family Support Program staff.
  • Maintain up-to-date case files and ensure all data is inputted into the case management database.
  • Contribute to the development of best practices for the Family Support Program.
  • Work with volunteers and Interns to enrich youth and family events.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
  • A minimum of 3 to 5 years of direct client service required.
  • Knowledge and experience assisting clients access resources in the areas of housing stability, health & mental health and food security.
  • Proven track record in engaging children and adults who have experienced homelessness and domestic violence.
  • Ability to be empathetic, creative and resourceful. Experience with trauma-informed care preferred.
  • Ideal candidate is a person who is highly organized, flexible and resourceful.
  • Strong written and oral communication skills, computer literacy and sound judgment.

Salary commensurate with experience. Excellent benefits. Email resume and cover letter to New Destiny at Resumes@NewDestinyHousing.org. Include Case Manager in the subject line.