Jobs & Internships

Manager of Housing Partnerships

Data and Evaluation Manager

Front Door Monitor — Bronx

Case Manager — Brooklyn


Manager of Housing Partnerships

New Destiny is seeking a full-time Manager of Housing Partnerships to join New Destiny’s HousingLink team. HousingLink is an innovative citywide program that provides a continuum of services to prevent or reduce shelter use and support housing stability for low-income domestic violence survivors and their children. In collaboration with five borough-based Family Justice Centers (FJC), HousingLink connects domestic violence survivors with apartments in low-income tax credit (LIHTC) housing and other affordable housing. HousingLink provides skill-building workshops and technical assistance to domestic violence survivors and their advocates to help them overcome obstacles related to finding and maintaining safe housing and increase their knowledge of permanent housing options.

New Destiny has created this new position in order to greatly expand the number of survivors the HousingLink team can house each year. The Manager of Housing Partnerships will develop a new cohort of landlords and property management firms who are able to increase HousingLink’s capacity to house domestic violence survivors and also develop a plan to manage and strengthen existing landlord partnerships.

The qualified candidate will report directly to the Director of HousingLink and have the following responsibilities:

Responsibilities

Partnerships

  • Develop and implement annual outreach plan with targeted list of prospective partners and organizations.
  • Attend meetings/conduct presentations with landlord trade organizations, boards of realtors, borough and neighborhood-based entities and with other relevant meetings and conferences.
  • Identify point person(s) with each partnership and build productive relationships with these contacts, including frequent phone and, post- COVID-19, in-person meetings.
  • Develop and maintain relationships with government partners to identify opportunities for new pipelines of housing for New Destiny clients.
  • Create print and digital marketing materials that highlight HousingLink achievements and benefits to landlords, brokers and property management companies.
  • Pursue and encourage landlords to modify their Tenant Selection Plans to create more housing opportunities for HousingLink applicants.
  • Maintain and enhance existing partnerships to ensure a steady, continuous flow of appropriate affordable housing units.
  • Problem-solve partnership coordination issues.

Programs

  • Working with the Director of HousingLink, create a tracking and rapid response system for connecting HousingLink clients with housing.
  • Represent the organization and its programs in meetings with agencies, other organizations and the general public.
  • Educate and advocate for recognition of domestic violence as a major contributor to family homelessness and for programs and policies to address and reduce it.

Fundraising

  • Work with the executive staff as needed to support New Destiny’s fundraising efforts. Other responsibilities as appropriate.

Qualifications

  • Bachelor’s degree is required. Master’s degree preferred.
  • Minimum of 5 years work experience in affordable housing or related field is required.
  • Strong existing relationships within the New York City affordable housing community is desirable.
  • Expertise in rental subsidies and leasing guidelines for affordable/supportive housing required.
  • Ability to identify, address and resolve concerns for landlords/leasing partners is critical.
  • Other requirements include excellent speaking and writing skills, sound judgment and professionalism, tenacity and commitment, and the ability to work independently and take initiative.

New Destiny is an equal opportunity employer. People of color and lesbian, gay, bisexual, and transgender people are strongly encouraged to apply. Salary commensurate with experience. Excellent benefits.

Email resume and cover letter to New Destiny at resumes@newdestinyhousing.org including “Manager of Housing Partnerships” in the subject line.


Data and Evaluation Manager

New Destiny Housing seeks a Data and Evaluation Manager to lead the organization’s efforts in assuring a consistent focus on data tracking, program performance measurement and quality assurance. The qualified candidate will report directly to the Deputy Executive Director and have the following responsibilities:

Responsibilities

  • Design custom data collection methods and reporting structures in collaboration with program management.
  • Develop and manage dashboards and reports for senior management.
  • Track and adapt to changing industry standards and trends in MIS.
  • Identify and track data elements that support New Destiny’s advocacy efforts.
  • Act as an internal champion and resource for data collection, management, and reporting tools and systems.
  • Identify creative ways to help staff perform more effectively using relevant technology.
  • Synthesize and summarize data as needed for funding reports and internal use.
  • Provide training and support to staff on data systems as needed.
  • Support and maintain the use of systems required by funders, including supervising data entry, reviewing data reports, and troubleshooting.
  • Assist in management and troubleshooting for programs using in-house database.
  • Perform quality assurance for internal and external reports.
  • Manage relationships with external vendors (e.g. ECM) as needed.

Qualifications

  • Bachelor’s degree a must. Master’s degree preferred.
  • 3+ years’ experience working within non-profit organizations that serve vulnerable populations.
  • Strong desire to facilitate improved client outcomes through training program staff on database usage, data collection and data analysis.
  • Prior experience with creating and/or managing web-based CRM system, especially Salesforce.
  • Ability to tailor data-related concepts for diverse stakeholders, ranging from program staff to external technical vendors.
  • High level ability in MS Excel, and ability to learn and adapt new software quickly.
  • Excellent interpersonal and communication skills with the ability to work collaboratively as part of an interdisciplinary team.
  • Experience with programming (e.g. VBA, SQL), writing queries, and/or data visualization tools (e.g. Tableau) a plus.

New Destiny is an equal opportunity employer. People of color and lesbian, gay, bisexual, and transgender people are strongly encouraged to apply. Salary commensurate with experience. Excellent benefits.

Email resume and cover letter to New Destiny at resumes@newdestinyhousing.org including “Data and Evaluation Manager” in the subject line.


Front Door Monitor — Bronx

New Destiny is seeking a full-time Front Door Monitor for a service-enriched affordable housing building in the Bronx. The Front Door Monitor is responsible for maintaining the safety and well-being of the tenants, staff and physical plant of the assigned building. The Front Door Monitor will work as part of the Family Support Program team which provides on-site support services for tenants and with the on-site superintendent. The Front Door Monitor is expected to use his/her judgment to determine the most appropriate course of action for a given situation.

The Front Door Monitor reports directly to the Tenant Support Coordinator.

The Front Door Monitor is required to work Tuesdays through Thursdays from 5:00 pm to 12:00 am and Fridays and Saturday from 6:00 pm to 1:00 am.

Responsibilities

  • Maintain the security of the building and its immediate surroundings (e.g., front steps, backyard) by monitoring and, if appropriate, reporting suspicious or unusual activity to the Housing Services Director and/or the police, if necessary.
  • Patrol interior hallways and exterior of building once per hour. These rounds must be documented in the Building Log Book.
  • Document all incidents on the New Destiny Housing Corporation Incident Report Form and the Building Log Book and contact the Tenant Support Coordinator and Housing Services Director to report any incident.
  • Monitor the CCTV system to observe suspicious activity either inside or outside of the building and take necessary action.
  • In case of emergency, contact either the police or fire department depending on the circumstances.
  • Call the Housing Services Director to report incidents that require police contact before calling the police if possible or immediately after calling the police if an emergency situation.
  • Communicate with staff on duty about any situations requiring attention.
  • Other duties as assigned by supervisor.

Qualifications

Minimum – High School Diploma or G.E.D with at least 1 year of security guard experience in a residential setting.

Requirements

  • • Security Guard License is required.
  • Additional requirements include computer proficiency, and strong writing and communication skills. CPR and Fire Guard a plus.

Excellent benefits. Please email resume and a detailed cover letter to New Destiny at resumes@newdestinyhousing.org with Front Door Monitor in the subject line.


 

Case Manager — Brooklyn

New Destiny is seeking to hire a Case Manager who will be based on-site at one of New Destiny’s service-enriched affordable properties in the Brooklyn. The Case Manager will be part of New Destiny’s Family Support Program team and will collaborate with the Tenant Support Coordinator to maintain and grow a robust program at the designated site in support of program and individual goals: fostering family stability by connecting families to resources; maintaining a violence- free environment; and helping children thrive emotionally, physically, and academically.

This is a full-time position requiring one late night a week (e.g., 11:00 am to 7:00 pm) and occasional weekend hours. The Case Manager reports directly to the Tenant Support Coordinator.

Case Management Responsibilities

  • Develop children’s programming in collaboration with the Tenant Support Coordinator and the families.
  • Provide supportive counseling (one-on-one, group and for families) and parent workshops.
  • Work with families to create and implement annual service plans.
  • At minimum, conduct annual assessments with tenants on the following areas: education, safety, income and housing stability.
  • Plan and implement age-appropriate therapeutic activities for children.
  • Research, organize and implement afterschool and occasional weekend activities.
  • Build connections in the community and provide referrals to parenting and counseling groups, and to recreational and educational programs.
  • Work with families to follow-up with schools, clinics and other providers where appropriate.
  • Contribute to the program database of borough- specific and city wide educational and recreational programs.

Administrative Activities

  • Attend weekly supervision meetings with the Tenant Support Coordinator.
  • Prepare monthly reports on program activities including the type of activity and participation rate.
  • Collect and maintain information on children and families (report cards, skills evaluation, surveys).
  • Conduct monthly case conferences with Family Support Program staff.
  • Maintain up-to-date case files and ensure all data is inputted into the case management database.
  • Contribute to the development of best practices for the Family Support Program.
  • Work with volunteers and Interns to enrich youth and family events.
  • Other duties as assigned.

Qualifications

  • Bachelor’s degree required. A BSW or BA/S in the areas of Psychology, Sociology, Early Education preferred.
  • A minimum of 3 to 5 years of direct client service required.
  • Knowledge and experience assisting clients access resources in the areas of housing stability, health & mental health and food security.
  • Proven track record in engaging children and adults who have experienced homelessness and domestic violence.
  • Ability to be empathetic, creative and resourceful. Experience with trauma-informed care preferred.
  • Ideal candidate is a person who is highly organized, flexible and resourceful.
  • Strong written and oral communication skills, computer literacy and sound judgment.

Salary commensurate with experience. Excellent benefits. Email resume and cover letter to New Destiny at Resumes@NewDestinyHousing.org. Include Case Manager in the subject line.