Financial Coach

Housing Stability Services is a new unit born out of the recognition that securing permanent housing is the first goal but maintaining housing and thriving is equally as important. The households placed in permanent housing by New Destiny’s rapid rehousing program, HousingLink, or into New Destiny’s supportive and affordable buildings, would benefit from additional resources to help maintain their housing security and create pathways to long term stability and growth.

Since 99% of survivors experience financial abuse, New Destiny is making its first stability investment in Financial Coaching to repair financial issues, create savings and develop long term financial goals.

New Destiny is committed to the safety of all employees and clients within our organization and programs. In accordance with New York City’s vaccine mandate for the City workforce and employees of organizations with human services contracts, this position requires candidates to provide proof of being fully vaccinated or evidence of starting the process of becoming fully vaccinated before beginning their employment. This organization will consider accommodations for bona fide medical or a sincerely held religious, moral, or ethical belief.

The qualified candidate will report directly to the Director of Housing Stability Services and will have the following responsibilities:

Financial Coaching Services
  • Collaborate with HousingLink and staff who provide on-site services at our buildings through the Family Support Program (FSP) to deliver services tailored to their programs.
  • Deliver individualized one-on-one financial counseling with a goal of moving individuals to financial stability.
    • Assess new HousingLink participants and tenants and develop individual financial action plans.
    • Assist long-time FSP tenants to assess and resolve current financial challenges, while providing a wide lens on their financial health to shift the approach to proactive financial management.
    • Provide strategies and resources to help individuals reach financial goals including building savings, reducing debt, and improving credit.
  • Facilitate workshops and trainings on economic empowerment, financial literacy, and related topics for domestic violence survivors, and advocates.
  • Develop materials related to economic empowerment and financial literacy including training curriculum, resource guides, and website content.
  • Offer appropriate referrals and integrate other wraparound financial supports (i.e. education, career/job training and tax preparation) into coaching to achieve greater results.
Data Management
  • Maintain each individual’s data integrity by inputting and updating participant information, such as assessments, case notes, and financial data into New Destiny’s case management database in real time.
  • Work with supervisor and the Data and Evaluation Manager to identify trends in program participants’ needs or gaps in services.
  • Independently review internal progress reports to determine participant’s progress toward annual goals.
Partnership Management
  • Coordinate with staff at NYC Family Justice Center (FJC) where HousingLink is based, as well as with HousingLink staff regarding additional service needs and to conduct case consults as needed.
  • Maintain and establish new relationships with other community-based organizations.
The ideal candidate will:
  • Have a bachelor’s degree from an accredited college or university. Equivalent work experience will be considered.
  • Have a minimum of two years of full-time work experience in economics, financial literacy, human services, or business. Must have knowledge about personal money management, savings and investment options, safe financial products and services and consumer rights.
  • Have professional proficiency in English and one of the ten designated citywide languages (preferred). The ten designated citywide languages are Spanish, Chinese, Russian, Bengali, Haitian, Korean, Arabic, Urdu, French, and Polish.
  • Be responsible, flexible, a self-starter and able to work independently.
  • Strong organizational skills and attention to detail.
  • Be an excellent oral and written communicator
  • Excellent interpersonal and presentation skills..
  • Have experience in interacting with people from diverse backgrounds.
  • Be comfortable traveling within NYC to provide support to program participants.

New Destiny is an equal opportunity employer. People of color, people who identify as lesbian, gay, bisexual, and/or transgender, and survivors or people with lived experience are encouraged to apply.

Salary: $60,000. Competitive benefits. A hybrid model allowing for work from home 2 days per week will be available for this position.

Email resume and cover letter to New Destiny at, including “Financial Coach” in the subject line.

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